In WKYC's continuing coverage of a story that The Investigator Tom Meyer first broke, United issues a statement about the Cleveland hub closing.
CLEVELAND -- In WKYC's continuing coverage of a story that The Investigator Tom Meyer first broke, United Airlines is responding to local reaction about the closing of their hub at the Cleveland Hopkins International Airport.On Sunday, United issued the following statement via their website:"A message to our Cleveland customers:Yesterday we told our Cleveland employees that we will be significantly reducing our future flying from Cleveland. This is a business decision resulting from more than a decade of financial losses. The city of Cleveland has been incredibly supportive of United and has tirelessly worked with us to try to make the hub profitable.
The reduction will be done in stages beginning in April. Our customers don't need to do anything at this time. We will reaccommodate any customer affected by the schedule changes and we will notify those customers of their proposed new itineraries. A customer who booked through a travel agency will receive notification from the agency.
Following the reductions, we plan to offer as many as 72 daily flights from Cleveland and serve 20 destinations non-stop, including all our domestic hubs and key business airports like New York - LaGuardia, Washington - Reagan and Boston. We will also operate non-stop flights to popular leisure markets, like Fort Lauderdale, Orlando and Tampa. In addition to these non-stop destinations, customers will still have access to almost every destination we fly to today, by connecting through one of our hubs.
These reductions will mean a reduction in the number of employees at Cleveland. Our team is working to support these employees, and provide answers to their questions and any resources that they may need.
This was an extremely difficult decision, but it is important to note that we will continue to be Cleveland's leading airline, providing great service to our customers."